Tag: Twilio
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Filipinos Among Asia Pacific’s Most Patient Digital Users, Yet Tolerate Long Customer Service Waits
Overview: Digital Patience vs. Service Delays in APAC New research from Twilio sheds light on how consumers in Asia Pacific navigate the digital world. The study, titled Decoding Digital Patience, reveals a nuanced picture: Filipinos rank among the most patient digital users in the region, yet they also experience some of the longest customer service…
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Filipinos Rank Among Most Patient Digital Users in AsPac
Filipinos Among the Most Patient Digital Users in AsPac Filipinos are navigating the digital world with noticeable patience, ranking among the most tolerant online users in the Asia-Pacific region. A new study by Twilio, titled Decoding Digital Patience, highlights a counterintuitive trend: while Filipinos demonstrate high tolerance for digital interactions, they also contend with the…