Tag: Triple Zero


  • Optus Triple Zero Failures Review: Key Findings and Reforms Unveiled

    Optus Triple Zero Failures Review: Key Findings and Reforms Unveiled

    Overview of the Review The long-awaited review into Optus’s September network outage, which left hundreds unable to dial Triple Zero (000) and has been linked to fatalities, has been released. Commissioned by Optus and led by Kerry Schott, a seasoned business and public service executive, the report scrutinizes what went wrong, why it happened, and…

  • Optus Triple Zero Outage Review Released and Analyzed

    Optus Triple Zero Outage Review Released and Analyzed

    Overview of the Optus Triple Zero Outage Review Optus has published the long-awaited independent review into September’s network outage that disrupted access to Triple Zero (000) and was linked to the deaths of two people. Authored by Kerry Schott, a respected business and public service figure, the report scrutinizes the events leading to the failure…

  • Triple-0 Call Failure on Samsung Device Sparks Safety Review

    Triple-0 Call Failure on Samsung Device Sparks Safety Review

    Overview of the incident A Lebara customer who attempted to call triple-zero—the Australian emergency number—has reportedly died after a Samsung device failed to connect to the emergency service. TPG, the parent company of Vodafone, confirmed in a statement to the ASX that the call could not be completed due to incompatibility between the handset and…

  • TPG Says Triple Zero Call Failed on Incompatible Samsung Phone Led to Death: What Happened and What It Means

    TPG Says Triple Zero Call Failed on Incompatible Samsung Phone Led to Death: What Happened and What It Means

    What Happened and Why It Made Headlines A Lebara customer attempting to dial the Australian emergency number 000 faced a fatal barrier when, according to TPG, the call could not be completed due to an incompatibility between the Samsung device and the carrier’s emergency calling system. The incident reportedly occurred as the user tried to…

  • TPG Confirms Sydney Death Linked to Triple Zero Call Failure

    TPG Confirms Sydney Death Linked to Triple Zero Call Failure

    Overview: TPG confirms tragedy connected to emergency call disruption Telecommunications company TPG has confirmed that a person in Sydney died after a customer on its network was unable to reach Triple Zero, Australia’s emergency number, because of outdated technology. The company disclosed the information in a market statement and on its website, noting that the…

  • TPG Confirms Sydney Death Tied to Triple Zero Call Failure Amid Outdated Tech

    TPG Confirms Sydney Death Tied to Triple Zero Call Failure Amid Outdated Tech

    Overview of the Incident Telecommunications company TPG Telecom has confirmed a death occurred in Sydney on a recent weekend after a customer on its network was unable to place a Triple Zero (000) emergency call because the underlying technology was outdated. The company disclosed the information in a market update and on its official website,…

  • Optus Outage Strikes Triple-Zero: NSW Fibre Break Sparks Repairs

    Optus Outage Strikes Triple-Zero: NSW Fibre Break Sparks Repairs

    Overview: a Second Major Outage For Optus Australia’s major telecoms provider Optus has warned thousands of residents in northern New South Wales that they may be unable to contact triple-zero, emergency services, for an extended period. The outage, caused by a fibre break in the Hunter region, has disrupted critical 000 services and affected landlines…

  • Optus Hit by Another Triple-0 Outage: Technicians Scramble to Fix Fault

    Optus Hit by Another Triple-0 Outage: Technicians Scramble to Fix Fault

    Overview: A Recurrent Outage Shakes Confidence Optus has issued an urgent warning after a fresh disruption threatened the core emergency service line, triple-0, for thousands of customers in northern New South Wales. The outage, attributed to a fibre-break in the Hunter region, interrupted crucial connectivity and raised concerns about the reliability of essential services during…

  • Power Outage Disrupts Victoria’s Triple Zero System Overnight

    Power Outage Disrupts Victoria’s Triple Zero System Overnight

    Overview: A Night of Disrupted Emergency Calls A power outage overnight impacted Victoria’s essential Triple Zero emergency call system, triggering an official investigation as authorities work to determine the cause. The incident, which affected the Computer Aided Dispatch (CAD) system at around 12:30am, raised concerns about emergency response times and the resilience of critical infrastructure.…

  • Power outage disrupts Victoria’s triple zero system overnight, investigation underway

    Power outage disrupts Victoria’s triple zero system overnight, investigation underway

    Overview of the incident A power outage overnight disrupted Victoria’s crucial triple zero emergency call system, prompting an immediate response from emergency services and regulatory authorities. The disruption occurred around 12:30am and temporarily affected the Computer Aided Dispatch (CAD) system, which coordinates ambulance, fire, and police responses across the state. Although the outage interrupted normal…