Tag: triple-0 outage
-
Optus email mishap leaves inquiry into triple-0 outage in the dark
Overview: Email misstep compounds a critical outage saga The Optus triple-0 outage that left a department in the dark for more than a day has taken another troubling turn, with officials revealing that two notices were sent to an outdated public service email address. The mix-up occurred on the day of the fault, heightening questions…
-
Optus Triple-0 Outage: Email Mishap Exposes Gaps in Public Communications and Teleco Oversight
Overview: The New Details in Optus’ Triple-0 Outage New evidence in a high-profile outage involving Optus’ emergency triple-0 service shows that two internal emails about the incident were sent to a public service inbox that had been phased out. The emails, sent at 2:45pm and 2:52pm on Thursday, September 18, sat undetected for more than…