Tag: Transport Canada
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Ottawa stalls fee to fund passenger complaints system: Internal documents raise questions
New documents raise questions about Ottawa’s handling of a key passenger rights initiative Internal government files obtained by Go Public reveal that, over multiple years, officials at Transport Canada and successive ministers grappled with a proposal to impose a small fee on airlines. The plan was intended to fund Canada’s air passenger complaints system, a…
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Ottawa stalls airline fee for passenger complaints system
New details emerge on a stalled plan to fund Canada’s passenger complaints system Internal government records reveal a delay tactic at the heart of Ottawa’s approach to funding Canada’s air passenger complaints system. The documents suggest that Transport Canada officials and successive transport ministers took steps to slow, and perhaps undermine, a proposed fee on…