Tag: retirement communications
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ASIC presses on with scrutiny of super funds over customer service and retiree communications
Industry under the microscope: ASIC’s renewed focus on retirement communications Australia’s corporate watchdog is intensifying its oversight of how superannuation funds communicate with members, particularly during retirement and in death benefit scenarios. The push follows a string of concerns raised about customer service and the quality of information provided to retirees and their families. Case…
