Tag: refund framework
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NCC and CBN Introduce Refund Framework for Failed Airtime and Data Transactions
Overview: A Collaborative Move to Protect Nigerian Telecom Consumers The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) are partnering to roll out a novel refund framework designed to address consumer complaints arising from failed airtime and data transactions. This initiative comes as part of a broader effort to strengthen consumer protection…
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NCC and CBN Unite to Launch Refund Framework for Failed Airtime and Data Transactions
A joint move to protect telecom consumers The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) are partnering to roll out a comprehensive refund framework designed to address consumer complaints arising from failed airtime and data transactions. The initiative targets episodes where purchases appear to be completed on the network, yet subscribers…
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NCC and CBN Unveil Refund Framework for Failed Airtime and Data Transactions
Introduction: A Consumer-Centric Refund Solution The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) have announced a collaborative effort to introduce a refund framework designed to address consumer complaints from failed airtime and data transactions. This initiative targets situations where transactions do not complete, leaving subscribers frustrated and financially shortchanged. By formalizing…