Tag: proactive notifications
-

Orchestrated CX Platform for ISPs: Real-time Actions Across Support Channels
Transforming ISP Support with an Orchestrated CX Platform Internet service providers (ISPs) face growing customer expectations: fast resolutions, proactive updates, and consistent service experiences. An orchestrated customer experience (CX) platform promises to deliver all three by turning real-time network intelligence into guided and automated actions across every support channel. The result is higher digital engagement,…
