Tag: Papa Johns
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Google Cloud Gemini Enterprise Brings Shopping and Customer Service Together for Next-Gen CX
Google Cloud Gemini Enterprise Elevates Retail CX at NRF 2026 At NRF 2026, Google Cloud unveiled Gemini Enterprise, a pioneering agentic solution designed to unify shopping experiences with customer service. The new platform blends conversational AI with proactive problem-solving capabilities, enabling retailers to move beyond scripted interactions toward dynamic assistance that anticipates needs, resolves issues,…
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Google Cloud’s Gemini Enterprise Merges Shopping and Support to Transform Customer Experience
Overview: A New Era for Retail CX Google Cloud is expanding its portfolio of intelligent assistants with Gemini Enterprise, a purpose-built AI solution designed to merge shopping and customer service into a seamless, problem-solving experience. Unveiled at NRF 2026, Gemini Enterprise aims to move beyond quick answers to enable proactive, context-aware support that helps both…