Tag: outpatient care
-
AI-Assisted Conversational Agents Improve Patient Experience with Physicians in Chinese Outpatient Visits: A Cross-Sectional Study
Introduction Patient experience is a core measure of health care quality, reflecting how patients perceive and interact with health services. Recent policy push in China has accelerated the adoption of artificial intelligence (AI) in health care, including AI-assisted conversational agents (AA-CAs) that collect patient information before visits and streamlines communication with physicians. This study investigates…
-
Measuring Digital Maturity in General Practice: Validation of a GP-Specific Questionnaire
Introduction: Why Measure Digital Maturity in General Practice? As healthcare systems face demographic shifts, specialist shortages, and uneven GP distribution, digital solutions offer a practical path to maintaining accessible, high-quality care. General practitioners (GPs) are often the first contact in care and serve as gatekeepers coordinating further treatment. This context underscores the need for reliable…
-
Measuring Digital Maturity of GP Practices: A New Tool
Introduction: Why Measure Digital Maturity in GP Practices General practitioner (GP) practices face ongoing challenges, including demographic shifts, specialist shortages, and uneven rural-urban distribution. Digital solutions—such as electronic health records, telemedicine, health apps, and intelligent scheduling—hold promise for improving efficiency and patient access. Yet to harness these benefits, GP practices need reliable ways to assess…