Tag: Optus
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Optus Triple Zero Failures Review: Key Findings and Reforms Unveiled
Overview of the Review The long-awaited review into Optus’s September network outage, which left hundreds unable to dial Triple Zero (000) and has been linked to fatalities, has been released. Commissioned by Optus and led by Kerry Schott, a seasoned business and public service executive, the report scrutinizes what went wrong, why it happened, and…
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Optus Triple Zero Outage Review Released and Analyzed
Overview of the Optus Triple Zero Outage Review Optus has published the long-awaited independent review into September’s network outage that disrupted access to Triple Zero (000) and was linked to the deaths of two people. Authored by Kerry Schott, a respected business and public service figure, the report scrutinizes the events leading to the failure…
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Review into Optus Triple Zero failures released
Overview of the Optus Triple Zero Outage Review The long-awaited review into Optus’s September network outage, which disrupted access to Triple Zero (000) and has been linked to tragic outcomes, has been released. Commissioned to understand what happened and how to prevent future incidents, the report was led by Kerry Schott, a respected figure in…
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Optus Outage in Victoria: Premier Demands Answers After Copper Theft Triggers Crisis
What happened and where In a developing telecommunications crisis, Optus services in parts of Victoria’s south-east were disrupted after copper thefts damaged critical network infrastructure. More than 14,000 customers reported the outage, with many unable to make calls or access mobile data. Accessibility to emergency services was also affected in some areas, highlighting the seriousness…
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Optus Outage Strikes Triple-Zero: NSW Fibre Break Sparks Repairs
Overview: a Second Major Outage For Optus Australia’s major telecoms provider Optus has warned thousands of residents in northern New South Wales that they may be unable to contact triple-zero, emergency services, for an extended period. The outage, caused by a fibre break in the Hunter region, has disrupted critical 000 services and affected landlines…
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Optus Hit by Another Triple-0 Outage: Technicians Scramble to Fix Fault
Overview: A Recurrent Outage Shakes Confidence Optus has issued an urgent warning after a fresh disruption threatened the core emergency service line, triple-0, for thousands of customers in northern New South Wales. The outage, attributed to a fibre-break in the Hunter region, interrupted crucial connectivity and raised concerns about the reliability of essential services during…
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Optus 000 Outage: Technicians Scramble to Fix Fibre Break in NSW
Overview: A Disruptive Fibre Break Hits the Hunter Region Optus has warned thousands of customers that they may be unable to contact triple-zero (000) for some time following a significant outage caused by a fibre break in northern New South Wales. The disruption, which began in the Hunter region on a late Wednesday afternoon, has…
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Optus email mishap leaves inquiry into triple-0 outage in the dark
Overview: Email misstep compounds a critical outage saga The Optus triple-0 outage that left a department in the dark for more than a day has taken another troubling turn, with officials revealing that two notices were sent to an outdated public service email address. The mix-up occurred on the day of the fault, heightening questions…
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Optus Triple-0 Outage: Email Mishap Exposes Gaps in Public Communications and Teleco Oversight
Overview: The New Details in Optus’ Triple-0 Outage New evidence in a high-profile outage involving Optus’ emergency triple-0 service shows that two internal emails about the incident were sent to a public service inbox that had been phased out. The emails, sent at 2:45pm and 2:52pm on Thursday, September 18, sat undetected for more than…
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Optus Triple-0 Outage: Email Error Leaves Public Officials in the Dark
Key Emails Dropped the Ball in a Critical Outage Telecommunications giant Optus faced renewed scrutiny after it disclosed that two emails about a triple-0 outage were sent to a public service inbox that had already been phased out. The messages, sent at 2:45 pm and 2:52 pm on Thursday, September 18, sat unread for more…