Tag: Ofgem
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Ofgem: Almost 2 Million Energy Customers Could Receive £240m from Old Closed Accounts
Millions of energy customers may be in line for refunds Nearly 2 million energy bill payers could receive a share of about £240 million after discovering that their accounts were closed while still in credit. The watchdog Ofgem published figures showing that a substantial number of energy accounts have been closed in recent years with…
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Ofgem: About £240m in unclaimed energy refunds for 2 million customers
Massive Unclaimed Credits: What Ofgem’s Update Means for Consumers Nearly two million energy customers could be owed a share of about £240 million after accounts were closed while still in credit. Ofgem, the energy regulator, revealed new figures showing that a substantial amount of customer credit became stranded when supplier accounts were closed, sometimes leaving…
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Ofgem: 2 Million Energy Customers Owed £240m in Refunds
Millions of energy customers may receive refunds from old, closed accounts Nearly two million energy bill payers across the UK are set to share about £240 million, according to regulator Ofgem. The money comes from old energy accounts that were closed while still in credit, meaning customers had balances that were never returned when the…
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Majority of External Insulation Schemes Fail Quality Tests, Repair or Replacement Likely
Overview: A widespread retrofit problem under the ECO and GBIS programs A new National Audit Office (NAO) examination has revealed a troubling snapshot of the UK’s energy efficiency drive. Almost all external wall insulation installed under the Energy Company Obligation (ECO) and the Great British Insulation Scheme (GBIS) is so poorly fitted that it will…
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NAO findings: Most external insulation under UK energy schemes needs repair or replacement
Overview: Widespread problems in home insulation schemes A new report from the National Audit Office (NAO) has cast a harsh light on the way Britain’s home insulation programs were run under the previous government. The investigation found that almost all external wall insulation installed under the Energy Company Obligation (ECO) and the Great British Insulation…
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UK insulation schemes hit by widespread faulty installations, NAO finds
Introduction: a sweeping failure in insulation schemes A National Audit Office investigation has found that almost all external insulation installed under the UK government’s energy efficiency drive was poorly fitted, leaving thousands of homes at risk of damp, mould, and structural issues. The findings cover schemes designed to reduce fuel poverty and cut carbon emissions,…