Tag: final bill
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British Gas’s 15-Month Refund Delay Sparks Consumer Alarm
Delayed refunds and mounting frustration: the case in focus In a scene familiar to many energy customers, a recent complaint against British Gas has drawn attention to an unusually long refund process. A renter from south-east England, who discovered she was owed more than £1,500 in credit after moving out, notes that the energy company…
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British Gas Refund: £1,500 After 15 Months – Ombudsman Order Ignored Much Longer
When a final bill becomes a long wait for a refund In a case that has sparked frustration among tenants and homeowners alike, British Gas has taken 15 months to issue a final bill and refund more than £1,500 in credit, despite an energy ombudsman ruling nearly a year earlier. The lengthy process has left…