Tag: faulty goods
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When Can You Get a Refund or Exchange Under Australian Law? Your Guide to Consumer Rights
What Australian Consumer Law Covers Australian consumer law (ACL) provides a baseline of consumer guarantees that apply to most goods and services. These guarantees protect you when products are faulty, don’t do what they’re supposed to, or aren’t of acceptable quality. The law also sets out clear expectations for service delivery, including timing, reasonable care,…
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Refunds and Exchanges in Australia: What You Can Get Under the Law
Understanding your rights when returning items in Australia If you’ve bought something that isn’t quite right, or you’re dealing with an unwanted gift, you’re likely wondering what Australian law allows you to do. In Australia, the key protections come from the Australian Consumer Law (ACL). The ACL sets out consumer guarantees that apply to goods…