Tag: ERAWA
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WA Energy Regulator Flags Potential Wider Overcharges After $40 Million Synergy Blunder
Overview: A Major Wake-Up Call for WA Energy Retailers The Economic Regulation Authority of Western Australia (ERAWA) has revealed a serious governance lapse within Synergy, the state’s largest energy retailer, following a $40 million overcharging incident. The watchdog warns this may not be an isolated case and that other energy retailers could have charged customers…
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Watchdog: Synergy Isn’t the Only Energy Company Overcharging Amid $40 Million Bungle
Overview: A $40 Million Overcharging Bungle The Economic Regulation Authority of Western Australia (ERAWA) has revealed a significant governance lapse at WA’s largest energy retailer, Synergy, that led to about $40 million being charged to customers for non-existent bills since 2009. The episode is described by the watchdog as a serious governance failure with potential…
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WA Energy Debacle: Synergy Overcharging Sparks Governance Reform, Voices Rise on Industry-Wide Risk
Introduction: A $40 Million Toll from a Governance Gap A sweeping probe into Western Australia’s energy sector has spotlighted a serious governance lapse at the state’s biggest retailer, Synergy. The Economic Regulation Authority of WA (ERAWA) confirmed that customers were overcharged by about $40 million since 2009 due to a chain of administrative and governance…