Tag: digital features
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Civil Service Pensions Scheme (CSPS) FAQs: Backlog, digital upgrades, and what members can expect
Understanding the CSPS backlog and what it means for members The Civil Service Pensions Scheme (CSPS) is actively addressing a backlog in case handling and service requests. While the goal remains to return to normal service levels, the focus is on sustainable improvements that benefit all members. This article summarizes the key updates, expected timelines,…
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Civil Service Pensions Scheme Backlog: FAQs and Updates
Overview: Why the backlog matters and what CSPS is doing The Civil Service Pensions Scheme (CSPS) serves thousands of public sector workers across the United Kingdom. Like many large public-facing programs, CSPS has faced a backlog in processing claims, inquiries, and other routine tasks. This backlog can affect how quickly members receive answers, updates to…