Tag: customer support
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Philippines IT-BPM Sector Reaches $40 Billion in 2025
Philippines IT-BPM Hits $40 Billion in 2025 The information technology and business process management (IT-BPM) sector in the Philippines earned a flagship milestone in 2025, recording $40 billion in revenues and supporting approximately 1.9 million jobs. The latest figures from the IT and Business Process Association Philippines (Ibpap) highlight a resilient industry that has become…
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Trump Mobile SIM Delay: How to Track Your Card
Overview: A delayed start with Trump Mobile Signing up for a new wireless plan should be a quick win for most customers. But when a Trump Mobile sign-up extends into a waiting game for a SIM card, frustration can mount. If you’re two weeks into the process and still haven’t received your SIM, you’re not…
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Where’s the Trump Phone? Testing a Trump Mobile SIM While Waiting for the Device
Overview: Waiting for the Trump Phone and Testing the SIM Two weeks into signing up for Trump Mobile, and the promised Trump Phone still hasn’t arrived. In the meantime, the question remains: where is the SIM, and can you test the service on a different device? This article documents the experience of ordering a Trump…
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WhatsApp Usernames 2026: How Customers Reach Brands
Introduction: A New Way to Connect WhatsApp is preparing a significant shift in how people reach businesses online. After two years of limited testing, the messaging giant plans to roll out a feature that lets users and companies interact without exposing phone numbers. By introducing usernames in 2026, WhatsApp aims to create a more private,…
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Meralco Advisory: What You Need to Know About Scheduled Maintenance Interruptions
Understanding Meralco’s Scheduled Maintenance Meralco, the Philippines’ leading electricity distributor, periodically conducts maintenance and upgrading works on its distribution facilities. These activities are essential to ensure reliable service, improve grid resilience, and incorporate new technology. When maintenance is planned, customers may experience temporary interruptions in electric service on specific dates and locations. The goal is…