Tag: customer service
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ASIC presses on with scrutiny of super funds over customer service and retiree communications
Industry under the microscope: ASIC’s renewed focus on retirement communications Australia’s corporate watchdog is intensifying its oversight of how superannuation funds communicate with members, particularly during retirement and in death benefit scenarios. The push follows a string of concerns raised about customer service and the quality of information provided to retirees and their families. Case…
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ASIC scrutinizes super funds as retirees await critical payouts and communications under spotlight
Rising scrutiny on retirement communications The financial watchdog ASIC has sharpened its focus on how Australia’s superannuation funds communicate with retirees and manage death benefit claims. The move follows growing complaints about delays, poor customer service, and opaque processes that leave beneficiaries in limbo during already stressful periods. In a landmark review, ASIC assessed 12…
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JASPORT Boosts Home Fitness with Innovative Exercise Bikes, Rowers, and Treadmills
JASPORT Accelerates the Home Fitness Trend JASPORT, a forward-thinking provider of home fitness solutions, has unveiled a new market-launch wave designed to empower people to train effectively within the comfort of their own homes. The latest lineup centers on three core machines—the exercise bike, the rowing machine, and the treadmill—each engineered to combine durability, user-friendliness,…
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Ten Basic Things Even Five-Star Hotels Can’t Get Right
Introduction Five-star hotels are often seen as the epitome of luxury and service. However, even these prestigious establishments can sometimes overlook fundamental aspects of hospitality. In this article, we explore ten basic things that even five-star hotels can get wrong, affecting guest experiences and overall satisfaction. Poor Communication One of the most critical elements of…
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Ten Basic Things Even Five-Star Hotels Can’t Get Right
Introduction Even the most luxurious five-star hotels, renowned for their opulence and service, sometimes fall short in areas you wouldn’t expect. While travelers anticipate flawless experiences, it’s the basic elements that can often lead to disappointment. Here’s a closer look at ten fundamental mistakes that still plague these high-end establishments. 1. Inconsistent Customer Service A…