Tag: Customer Rights
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When solar bills go wrong: what to do if Octopus overcharges and the Energy Ombudsman is your next step
Overview: a customer’s struggle with a claimed £3,400 bill Many homeowners rely on solar panels to lower energy costs, but disputes can arise when a supplier like Octopus Energy presents a bill that seems inconsistent with system size and production. A common scenario is a household with a 36-panel setup being charged an unexpectedly high…
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Choice Shonky Awards 2025: Big names shamed as CommBank, Temu and HCF called out
Choice Shonky Awards 2025: A reckoning for consumer missteps Australia’s consumer watchdog, Choice, has released its annual Shonky Awards for 2025, turning the spotlight on products, services, and brands that fall short on value, transparency, or customer fairness. The awards, which are selected by researchers and consumer advocates, aim to help shoppers steer clear of…
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Surveillance Camera Controversy at Manor Vevey
Controversy Erupts Over Surveillance Camera in Vevey A recent incident at the Manor department store in Vevey (VD) has ignited outrage among customers regarding privacy concerns. A woman, who was trying on clothes in a fitting room with her daughter, was shocked to discover that a surveillance camera was pointed toward them. She expressed her…
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Surveillance Cameras in Dressing Rooms: A Controversial Situation in Vevey
Introduction The recent incident surrounding a surveillance camera in the dressing rooms of Manor in Vevey, Switzerland, has ignited a wave of public indignation. A customer recounted her unsettling experience when she discovered that a camera was recording while she was trying on clothes with her daughter. This article delves into the details of this…