Tag: customer experience
-
MLG Autos: Reducing Vehicle Import Inefficiencies in Nigeria
Shifting Buyer Trends and the Promise of Direct Imports In Nigeria, the market for premium vehicles is evolving. Buyers increasingly favor pre-orders and direct-import options over the traditional dealership model, seeking better pricing, broader choices, and greater predictability. MLG Autos has positioned itself to address these pain points by streamlining the import process, offering transparent…
-
Just Eat Introduces AI Voice Assistant to Read Menus and Recommend Dishes
Reinventing the menu-reading experience Finding the takeaway menu a chore is a familiar frustration for many food lovers. Just Eat, the popular food delivery platform, is addressing this pain point by introducing an AI voice assistant designed to read menus aloud and suggest dishes. The new feature aims to streamline the ordering process, letting customers…
-
Just Eat’s AI Voice Assistant: Your Menu, Spoken Aloud
How Just Eat’s AI Voice Assistant Works Just Eat is rolling out an AI-powered voice assistant designed to simplify the ordering process. Instead of scrolling through screens to decipher a restaurant’s menu, customers can simply speak their preferences and receive annotated recommendations. The tool aims to turn the often tedious menu-wading experience into a quick,…
-
Just Eat’s AI Voice Assistant: Your Menu, Spoken Aloud
What the new AI voice assistant does Just Eat is transforming how customers choose a meal by introducing an AI-powered voice assistant. Instead of scrolling through hundreds of menu items, diners can simply tell the system what they’re craving, and the assistant will interpret preferences, dietary needs, and price range to present tailored recommendations. The…
-
ScottishPower Tops the List of Worst Energy Suppliers for Customer Service, Survey Finds
ScottishPower Named Worst Energy Supplier for Customer Service in UK Survey A leading consumer body has ranked ScottishPower as the worst energy supplier for customer service in Great Britain, highlighting widespread frustration among households and small businesses grappling with delays, billing issues, and communication gaps. The survey, which analyzed customer experiences across the country, paints…
-
ScottishPower Named Worst Energy Supplier for Customer Service in UK survey
Introduction: A Stinging Ranking for ScottishPower A major consumer survey has ranked ScottishPower as the worst energy supplier for customer service in Great Britain, delivering a blow to the utility’s reputation as UK households navigate rising bills and reform in the energy market. The survey, conducted by a leading consumer body, underscores broader dissatisfaction with…
-
Obat Oil Aims to Roll Out 200 Retail Stations Nationwide
Obat Oil Sets Ambitious Target: 200 New Retail Stations Obat Oil is signaling a bold expansion in Nigeria’s competitive fuel retail landscape. In a candid discussion with the company’s leadership, the Group Managing Director, Akinfemiwa Akinruntan, highlighted a clear strategy to grow the retail network by introducing 200 new service stations across the country. The…
-
Qantas and Jetstar Alcohol Policies: Why Many Flyers Find Them Silly
Introduction Air travel often comes with a lengthy list of micro-policies that shape the passenger experience. When it comes to beverage service, Qantas and Jetstar have developed alcohol policies that many travelers label as overly strict or downright silly. From caps on the number of drinks to tightly controlled purchase rules in domestic cabins, the…
-
From Wicklow to the Wheel: How a Bray Woman Shaped Ireland’s Motor Finance Scene
Rising from Bray to the national stage The European Motor Show is about to roar into Dublin’s RDS, and at the heart of the action is a figure who has quietly rewritten a segment of Ireland’s financial landscape. Liz McNab, a Bray native now based in Newcastle, has ascended to the upper echelons of the…
-
Orchestrating Excellence: A Global Customer Experience Platform for ISPs
Introduction: A new era for ISP customer experience As internet service providers (ISPs) scale their networks to meet growing demand, the customer experience (CX) becomes a competitive differentiator. A state-of-the-art Orchestrated Customer Experience Platform translates real-time network intelligence into guided, automated actions across every support channel. The result is higher digital engagement, fewer service interruptions,…