Tag: customer care
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When Things Go Right: Happy Christmas Stories of the Best of Customer Care
Introduction: The season for exceptional care Christmas is a time when stories of good will travel far and wide. Beyond gift exchanges and festive feasts, the best holiday season moments often come from the people who help us when we need it most: customer service teams going above and beyond. This article shines a light…
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When Things Go Right: Happy Christmas Stories of the Best Customer Care
Introduction: the season for good service As the calendar slips toward Christmas, the conversations around customer care often focus on the worst experiences: long queues, unanswered emails, and the fine print that leaves shoppers frustrated. Yet the holiday season also offers a clearer lens on what good service can look like when it happens. In…
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‘It is a dream come true!’ Meet Britain’s bus driver of the year and six other unsung heroes
Britain’s bus driver of the year: a dream becomes reality In a year full of commuting challenges, one headline feels especially heartening: Michael Leech from Sowerby Bridge, West Yorkshire, has been named the UK bus driver of the year. The accolade, celebrated by industry bodies and everyday riders alike, recognizes not just punctual timetables and…
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Gilsenan’s Funeral Directors Earn National Accreditation from IAFD
National Recognition for Gilsenan’s Funeral Directors Gilsenan’s Funeral Directors has achieved a significant milestone, receiving the Certificate of Excellence from the Irish Association of Funeral Directors (IAFD) after successfully passing an independent audit. This national recognition underscores the company’s unwavering commitment to the highest standards across every aspect of its service. What the Certificate of…
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Gilsenan’s Funeral Directors Earn National Recognition for Excellence
National Recognition for a Local Funeral Home Gilsenan’s Funeral Directors has secured a prestigious national accolade, earning a Certificate of Excellence from the Irish Association of Funeral Directors (IAFD) after passing a rigorous independent audit. The achievement marks a significant milestone for the family-owned business, reinforcing its commitment to professional standards, compassionate care, and transparent…