Tag: airtime
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NCC and CBN Unveil Instant Refund Policy for Failed Airtime and Data Purchases
Overview: A New Era for Nigerian Telecom Consumers In a landmark move to strengthen consumer protection in Nigeria’s telecom market, the Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) have announced a regulatory framework designed to guarantee instant refunds for failed airtime and data purchases. The new policy targets one of the…
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NCC and CBN Introduce Instant Refund Policy for Failed Airtime and Data Purchases
New Regulatory Framework Aims to Shield Consumers The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) have announced a comprehensive regulatory framework designed to guarantee instant refunds for failed airtime and data purchases. The initiative marks a landmark collaboration between the telecom regulator and monetary authority, aiming to reduce consumer frustration and…
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NCC and CBN Introduce Refund Framework for Failed Airtime and Data Transactions
Overview: A Collaborative Move to Protect Nigerian Telecom Consumers The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) are partnering to roll out a novel refund framework designed to address consumer complaints arising from failed airtime and data transactions. This initiative comes as part of a broader effort to strengthen consumer protection…
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NCC and CBN Unite to Launch Refund Framework for Failed Airtime and Data Transactions
A joint move to protect telecom consumers The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) are partnering to roll out a comprehensive refund framework designed to address consumer complaints arising from failed airtime and data transactions. The initiative targets episodes where purchases appear to be completed on the network, yet subscribers…
