Tag: airline seating
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WestJet’s Partial Seating Changes Create a Luck-of-the-Draw Experience for Passengers
Introduction: a game of seating roulette When a traveler boards a WestJet flight, the seating chart once felt predictable: the same rows, the same seat types, and a fairly consistent in-flight experience. But in recent weeks, as WestJet rolls out a phased update to its cabin layouts, passengers say the odds—and the comfort—have shifted. The…
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Luck of the draw: Passengers face half-completed WestJet seating changes
Introduction: a mix of comfort and confusion When travelers board a WestJet flight, they often rely on the airline’s established seating norms to predict legroom, seat width, and proximity to fellow passengers. This month, a wave of reports from Edmonton to Mexico suggests that WestJet is in the midst of a half-completed seating changes rollout.…
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Luck of the draw: Passengers face half-completed seating changes on WestJet flights
Overview: A mixed experience for travelers When Mahala Swisterski and her husband boarded their WestJet flight from Mexico to Edmonton this month, they expected a routine trip home. Instead, they encountered something more unsettled: signs that the airline’s half-completed seating changes were in play. The couple noticed their seats looked different from a WestJet plane…