Tag: Airline Industry
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Lufthansa Expands Miles & More Program Based on US Model
Introduction to Lufthansa’s Miles & More Expansion Lufthansa, a major player in the aviation industry, is making significant changes to its Miles & More loyalty program, inspired by successful practices from US airlines. This expansion aims to enhance customer experience and cultivate greater loyalty among its passengers. The Concept Behind Miles & More Miles &…
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Lufthansa’s Turnaround: Carsten Spohr on Punctuality Success
Lufthansa’s Journey to Improved Punctuality In the aviation world, punctuality is key. Recently, Lufthansa has made significant strides in overcoming challenges that plagued the airline, including massive flight cancellations and customer dissatisfaction. Carsten Spohr, the CEO of Lufthansa, has been vocal about the positive changes within the organization, marking 2025 as a pivotal year for…