Tag: AI in Customer Service


  • Concentrix Q4 Earnings Preview: What to Watch Before the Bell

    Concentrix Q4 Earnings Preview: What to Watch Before the Bell

    Overview: What investors will be watching Concentrix (CNXC) is set to release its fourth-quarter results before the market opens this Tuesday. As a leading customer experience solutions provider, the company has benefited from growing demand for outsourced CX services, digital transformation initiatives, and a broader push into AI-assisted customer engagement. Investors will hone in on…