Tag: ACMA
-
Optus email mishap leaves inquiry into triple-0 outage in the dark
Overview: Email misstep compounds a critical outage saga The Optus triple-0 outage that left a department in the dark for more than a day has taken another troubling turn, with officials revealing that two notices were sent to an outdated public service email address. The mix-up occurred on the day of the fault, heightening questions…
-
Optus Triple-0 Outage: Email Mishap Exposes Gaps in Public Communications and Teleco Oversight
Overview: The New Details in Optus’ Triple-0 Outage New evidence in a high-profile outage involving Optus’ emergency triple-0 service shows that two internal emails about the incident were sent to a public service inbox that had been phased out. The emails, sent at 2:45pm and 2:52pm on Thursday, September 18, sat undetected for more than…
-
Optus Triple-0 Outage: Email Error Leaves Public Officials in the Dark
Key Emails Dropped the Ball in a Critical Outage Telecommunications giant Optus faced renewed scrutiny after it disclosed that two emails about a triple-0 outage were sent to a public service inbox that had already been phased out. The messages, sent at 2:45 pm and 2:52 pm on Thursday, September 18, sat unread for more…
-
Optus outage alerts sent to wrong government email amid Senate inquiries
Overview of the incident Australian telecom giant Optus faced fresh scrutiny after it sent two outage notifications to an incorrect, defunct government email address on September 18. The messages went to a non-monitored inbox at the Department of Communications, Broadband, Communications and the Digital Economy, seven minutes apart, despite Optus repeatedly using the correct channels…
-
Optus Outage: Wrong Government Email Sparks Senate Hearing and Questions Over Notification Failures
Overview: A Misrouted Notification During a Critical Outage Optus faced intense scrutiny after it sent warnings about a September 18 outage to an incorrect, unmonitored Department of Communications email address. In a hearing before the Senate estimates committee, department officials confirmed the two emails were delivered seven minutes apart to a defunct inbox, with no…
-
Optus Sends Outage Alerts to Wrong Email as Senate Questions Department Over Triple Zero Tragedy
Australian Senate Examines Optus Notification Failure in September Outage The controversy surrounding Optus’s September 18 outage intensified at a combative Senate estimates hearing, where department officials disclosed that two emails notifying the Department of Communications about the incident were sent seven minutes apart to a defunct, unmonitored email address. The revelation comes after three people…
-
Kerry Stokes to retire as Seven West chair after merger and Optus outages probe
Kerry Stokes poised to retire as Seven West chair if merger goes ahead Australia’s media landscape faces a pivotal moment as Kerry Stokes, the billionaire chair of Seven West Media, is set to retire from the board in February 2026 should its proposed merger with Southern Cross Media go ahead. The tie-up would combine Seven…