Tag: ACCC
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Microsoft apologises and offers refunds to 2.7 million Australians over subscription mix-up
Microsoft apologises and offers refunds to millions in Australia In a move that could reshape trust in tech subscription practices, Microsoft has publicly apologised to customers in Australia and announced refunds following a dispute over subscription pricing. The case, brought by the Australian Competition and Consumer Commission (ACCC) and supported by consumer advocacy groups, alleges…
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Microsoft apologises, offers refunds to 2.7 million Australians
Microsoft apologises and offers refunds after watchdog action Microsoft has publicly apologised to Australian customers and announced refunds after the country’s consumer watchdog filed legal action over subscription practices. The Australian Competition and Consumer Commission (ACCC) alleges that millions of users were misled about the true cost of their plans, ultimately trapping them in more…
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Microsoft apologises and offers refunds to 2.7 million Australians over subscription charges
Microsoft apologises and offers refunds to millions in Australia In a rare move, Microsoft has publicly apologised to Australian customers and promised refunds following a probe by the country’s consumer watchdog. The Australian Competition and Consumer Commission (ACCC) had accused the tech giant of misleading 2.7 million Australians about subscription costs, alleging that people were…