Categories: Technology Policy

EU Consumer Advocates Call for Clear Windows 10 Support Rules

EU Consumer Advocates Call for Clear Windows 10 Support Rules

Extended Windows 10 support in the EU: what changes

Microsoft has announced that free security support for Windows 10 will continue for users in the European Economic Area until 14 October 2026. This follows an earlier plan to end free support on 14 October 2025. The extension is contingent on users setting up a Microsoft account to access the ongoing updates. In Germany alone, estimates suggest more than 30 million devices are still running Windows 10, underscoring the scale of the decision.

While the move buys time for many households and small businesses, consumer advocates warn that an extended deadline is only a partial solution if it does not address the underlying challenge: how long security support should realistically last in relation to the lifespan of everyday devices.

Consumer concerns: a cycle of problems

The Consumer Center of the Federal Association of Consumers (vzbv) stresses that delaying the problem to a later year risks a repeat of the same dilemma. In their view, extending security updates by one year does not solve the core issue: in October 2026 Windows 10 may become insecure on older hardware, while newer systems like Windows 11 may not run smoothly on those same devices. This could force users to spend money on new hardware sooner than anticipated, even if their current laptop or desktop still functions for daily tasks.

Experts say that many users value reliable systems that stay current for many years. A blanket postponement of updates can contribute to unnecessary e-waste and financial strain, particularly for households with limited budgets.

Why device lifespans should drive security updates

Industry observers argue that the duration of security support for operating systems should not depend solely on corporate willingness. The argument is simple: if devices are designed to last, then the software that runs on them should be supported for a commensurate period. Extending support without tying it to the actual use-life of devices may lead to abrupt end-of-life scenarios that catch users off guard and create repeated upgrade cycles that are not needed from a consumer perspective.

Advocates are calling on policymakers to link security updates to the typical usage lifespan of consumer devices. The aim is to prevent functional machines from becoming obsolete purely due to software lifecycle decisions, reducing waste and protecting consumer wallets.

The Cyber Resilience Act and its potential role

The Cyber Resilience Act (CRA) is seen by many as a framework that could establish minimum standards for the security and software support of digital devices sold in the EU. In the context of operating systems, the vzbv argues that the CRA offers a mechanism for the EU Commission to define predictable support timelines that reflect how long devices are realistically used by consumers. If implemented, such rules would require software providers to align security updates with device lifecycles, rather than relying on voluntary company policy, which can vary widely across product lines.

What this means for households and businesses

For individual users, the immediate impact may seem incremental, but the policy direction matters. If future rules mandate longer, more predictable support aligned with device lifespans, households could avoid frequent hardware upgrades and reduce e-waste. For IT managers in small and medium-sized enterprises, clearer timelines help budgeting and planning, allowing for smoother transitions to newer operating systems without catching teams unprepared.

What to watch for next

The EU Commission is expected to outline details on the CRA within the coming months, including how minimum support standards would be enforced across member states. In the meantime, consumer groups will continue to monitor Microsoft’s implementation of the extension and advocate for a framework where protection remains proportional to how long devices remain in active use across households and organizations.