CATL Expands Its Aftermarket Footprint in the Middle East
Contemporary Amperex Technology Co. Limited (CATL) has unveiled what it calls the Middle East’s first NING SERVICE Experience Center in Riyadh, Saudi Arabia. The facility is positioned as the largest new energy aftermarket establishment outside China, signaling a major push into the region’s rapidly growing electric vehicle (EV) and energy storage markets. By combining technical training, aftersales support, and localized service operations, CATL aims to shorten repair times, improve battery longevity, and foster a robust local ecosystem around the country’s evolving clean-energy ambitions.
The NING SERVICE Experience Center: What It Offers
The Riyadh center functions as a complete lifecycle hub for CATL’s battery systems and related aftersales services. Visitors and customers can expect a range of offerings, from diagnostic assessments and routine maintenance to advanced battery refurbishing and end-of-life recycling planning. The center also serves as a training ground for Saudi technicians, providing hands-on experience with CATL’s latest battery modules, battery management systems, and charging solutions. This capability is particularly important as the Middle East accelerates EV adoption and pursues grid modernization backed by renewable energy projects.
Full Lifecycle Support
One of the core promises of the experience center is uninterrupted aftersales support. By maintaining a local service network, CATL reduces downtime for fleet operators, dealerships, and independent service providers. The facility emphasizes preventative maintenance, rapid diagnostics, and access to genuine spare parts, all of which contribute to extended battery life and higher return on investment for customers in the region.
Local Talent Development
Beyond repairs and maintenance, CATL’s initiative places a premium on developing homegrown expertise. The Riyadh center will host training programs, certification courses, and workshops designed to elevate the skill set of Saudi technicians and engineers. This approach aligns with Saudi Arabia’s broader vision of nurturing a knowledge-based economy and positions CATL as a long-term partner in the country’s clean-energy transition.
<h2 Strategic Significance for Saudi Arabia and the Region
Saudi Arabia’s energy strategy increasingly embraces diversification, including a growing emphasis on EVs, charging infrastructure, and energy storage for renewables. CATL’s Riyadh facility complements national goals by delivering on-ground technical support, reducing operational risks for battery deployments, and accelerating the lifecycle management of energy storage systems. The center also serves as a gateway for regional customers across GCC countries, offering standardized service practices and access to CATL’s global portfolio of battery solutions.
<h2 What This Means for Customers and Industry Players
For fleet operators, ride-hailing groups, and municipal authorities, the NING SERVICE Experience Center provides a predictable, high-quality aftersales experience. For automotive manufacturers and independent service centers, the facility offers a reliable source of diagnostics, maintenance, and parts, helping to stabilize the region’s EV ecosystem. In addition, the emphasis on training ensures a steady pipeline of qualified technicians who can support demand as the market scales.
<h2 Looking Ahead
CATL’s Riyadh venture signals more than a commercial expansion; it demonstrates a strategic commitment to the Middle East as a cornerstone region for its global aftersales network. As governments in the region continue to back clean-energy policies and vehicle electrification, CATL’s presence could catalyze partnerships, local manufacturing opportunities, and expanded service capabilities tailored to regional needs.
