CATL inaugurates the Middle East’s largest new energy aftermarket facility in Riyadh
CATL (Contemporary Amperex Technology Co. Limited) has unveiled the Middle East’s first NING SERVICE Experience Center in Riyadh, marking a major milestone for the region’s growing clean energy ecosystem. Positioned as the largest new energy aftermarket facility outside China, the center is designed to support a full lifecycle approach to customer care, from installation and ongoing maintenance to repair, refurbishment, and eventual end-of-life recycling.
What the NING SERVICE Experience Center offers
The Riyadh facility serves as a comprehensive hub for after-sales support across CATL’s portfolio, including energy storage systems (ESS), electric buses, and passenger EV battery solutions. Visitors and partners can access hands-on technical training, diagnostic services, and remote monitoring capabilities. The center emphasizes a holistic service model that extends beyond traditional warranty periods, helping operators reduce downtime, optimize performance, and lower total cost of ownership.
Key features include training labs for technicians, a parts logistics network that speeds up replacement cycles, and a dedicated testing area where batteries and systems undergo rigorous performance checks. By integrating data-driven maintenance and predictive analytics, the center aims to minimize unexpected failures and extend product lifespans in regional markets.
Building local talent and capabilities
A core objective of CATL’s Riyadh expansion is to cultivate local technical expertise. The center collaborates with regional universities, vocational schools, and industry groups to deliver curriculum-aligned programs focused on battery technology, energy storage, and EV systems. This talent development strategy not only supports CATL’s after-sales ambitions but also strengthens the broader ME clean energy workforce, contributing to regional resilience and innovation.
Impact on the Middle East aftermarket landscape
As the Middle East accelerates its shift toward sustainable mobility and grid resilience, having a dedicated aftermarket facility with robust service capabilities is a strategic advantage. The Riyadh center positions CATL as a local partner for fleet operators, energy developers, and maintenance providers seeking reliable, technically advanced support. By elevating service standards and reducing downtime, the facility helps customers maximize the performance and longevity of energy systems that are central to climate and energy security goals in the region.
Strategic significance for CATL
This opening aligns with CATL’s global strategy to strengthen after-sales networks and ensure rapid, high-quality service across key markets. Establishing a regional base in Riyadh enables closer collaboration with customers in Saudi Arabia and neighboring markets, while also showcasing CATL’s commitment to safe, responsible operation of energy storage and battery products in the Middle East.
What comes next
CATL has signaled plans for further expansion of its service footprint in the Middle East, including additional training programs, expanded diagnostic capabilities, and continued investment in local supply chains. The Riyadh center will likely serve as a blueprint for similar facilities across the region, reinforcing CATL’s role as a long-term partner in the ME’s clean energy transition.
About NING SERVICE
NING SERVICE represents CATL’s end-to-end after-sales and lifecycle management approach, combining technical expertise, data analytics, and local presence to support customers from inception through replacement and recycling.
