Overview: Copilot Shortcuts appear on LG smart TVs
Several LG smart TV owners have reported a surprising and frustrating issue this month: shortcuts for Microsoft Copilot appearing on the home screen. These shortcuts appeared without clear opt-in, and many users found them difficult to remove. At the heart of the matter is a mix of new software integrations and app recommendations that LG is testing or rolling out to some devices. If you’re aiming to declutter your interface and return to a familiar layout, you’re not alone.
Why Copilot shortcuts showed up
The Copilot shortcuts likely stem from a broader push to surface AI-powered features across devices. Microsoft Copilot is designed to be a cross-platform assistant, but its appearance on LG TVs — especially when not explicitly invited — can feel intrusive. While LG has historically offered a range of shortcuts and recommendations through its webOS interface, not every user will want every new AI shortcut baked into the home screen. Understanding that motive helps set expectations for future updates and possible rollbacks or opt-out options.
What makes the shortcuts hard to delete
Officially, some users discovered that the Copilot shortcuts could only be hidden rather than permanently removed on certain firmware builds. That means the option exists to hide from view, but the shortcuts may reappear after software updates, resets, or changes in account associations. The experience varies by model, firmware version, and regional availability, which is why a one-size-fits-all solution hasn’t emerged yet.
Practical steps to suppress or hide Copilot shortcuts
While LG has not standardized a global “delete” mechanism for Copilot shortcuts, you can try these practical steps to minimize their presence:
- Hide the shortcuts via the home screen customization options. Look for an option like “Manage Apps” or “Customize Home,” then deselect Copilot shortcuts from the visible section.
- Disable related AI recommendations in the settings. Some LG TVs offer AI features under Privacy or Personalization where you can limit what AI prompts surface on the home screen.
- Ensure your TV firmware is up to date. Vendor updates may rework how shortcuts are displayed or provide a real opt-out option in future builds.
- Review connected accounts. If Copilot shortcuts arise from a linked Microsoft or Windows ecosystem account, unlinking or adjusting permissions could reduce prompts.
- Factory reset as a last resort. If the shortcuts persist after standard hiding, a reset might restore the original home screen layout, though you’ll lose other customizations.
User tips for a tidier home screen
To keep your LG TV experience focused on your preferred apps and content, consider these additional tips: organize apps into folders or favorites, turn off auto-suggest features, and regularly check for quick tips from the LG support portal. If a particular update introduces new shortcuts again, revisit the Home Screen customization to re-hide them quickly.
What LG and Microsoft say about the issue
LG’s statements to the press and users have emphasized that software updates can change UI elements and that some features may be offered on a rolling basis to a subset of devices. Microsoft Copilot, meanwhile, is part of a broader strategy to embed AI assistance across platforms. For most customers, the user experience should remain stable, but early-bird releases may show experimental UI tweaks that aren’t fully user-controlled yet.
What to expect in future updates
As this issue circulates among users, expect LG to refine how AI shortcuts are surfaced and how opt-outs are handled. Firmware revisions often bring more robust controls for customization, including a more definite delete option or a simpler hide feature that survives updates. Keeping an eye on LG’s support channels and the TV’s software version will help you catch these changes quickly.
Bottom line
Unwanted Copilot shortcuts on LG TVs can be annoying, but they’re typically manageable with hiding or adjusting AI settings. If you want a spotless home screen, stay current with firmware updates, check personalization settings, and use the hide feature consistently to keep your viewing experience focused on the apps and content you love.
