Introduction: A new shield against nuisance calls
Fans of iPhone comfort can breathe a little easier thanks to iOS 26, Apple’s latest operating system update. Among its new features is a virtual gatekeeper that screens incoming calls from unknown numbers. The goal is simple: reduce robocalls and spam while keeping legitimate calls accessible. Here’s what you need to know to enable and use the feature effectively.
How to activate call screening
To start, update your iPhone to iOS 26. The feature works on iPhone 11 and newer models. Once updated, follow these steps:
- Open Settings, then tap Phone.
- Find the option called Screen Unknown Callers.
- Choose your preferred setting. The options are: Never (allow all unknown calls), Silence (send all unknown calls to voicemail), or Ask Reason for Calling (the recommended middle option).
If you don’t see the option, a quick phone restart can help. Some users have reported region or language settings affecting availability, so consider ensuring your device region aligns with your current location.
How the feature works
Call screening adds a layer between you and new callers. When someone not in your contacts dials your number, a Siri-like voice asks for the caller’s name and the purpose of the call. You’ll receive a notification that the call is being screened, and the caller’s responses are transcribed and shown as speech bubbles.
You can then decide how to proceed. If you don’t want to answer, you can send a prewritten reply such as “I’ll call you later” or “Send more information,” which the AI voice will read aloud. You can also type your own message for the voice to read. If you’re unsure, the call can continue to ring while you decide.
Common experiences and caveats
Like any automated system, call screening isn’t flawless. Some users report legitimate calls from service providers, the auto shop, or delivery drivers being delayed or misclassified. It’s possible that a caller might abandon the call if they perceive an answering mechanism, which can lead to missed important messages.
One user shared a personal hiccup: a caller provided a name instead of a name they recognized, which briefly caused confusion. These quirks underscore that while the feature helps, it isn’t a perfect filter for every scenario.
Turning it off when needed
If you decide you don’t want to use call screening, you can disable it anytime by returning to Screen Unknown Callers and choosing another option, including turning it off entirely.
Related features and cross-platform context
Apple isn’t alone in this space. Google’s Pixel phones have long offered Call Screen, with a similar AI-driven approach to identify and manage spam calls. Samsung’s Galaxy devices also provide a competing path through Bixby’s text call feature. However, user experiences vary across ecosystems, and not every spam call can be detected.
What it means for users
iOS 26’s call screening represents a practical middle ground between silencing unknown numbers and letting every call ring through. For many, it’s a welcome tool to reduce interruptions while keeping lines open for legitimate communications. As with any AI-assisted feature, it’s wise to stay aware of how it handles calls and to adjust settings if needed to minimize missed important messages.
User tips
- Check region and language settings if you don’t see the option after updating.
- Test the feature with a trusted number to understand how responses appear on your device.
- Combine with Do Not Disturb or silent mode for even greater control during busy periods.
Bottom line
iOS 26 call screening gives iPhone users a practical, adjustable way to handle unknown numbers. It’s not a perfect shield, but it offers a smarter alternative to blanket silencing while reducing the volume of unwanted calls.
