Important Security Notice for Plex Users
Dear Plex User,
We have recently experienced a security incident that may potentially involve your Plex account information. While we believe the actual impact of this incident is limited, it is crucial that you take immediate action to ensure your account remains secure.
Why You Should Change Your Plex Password
Your account security is our top priority. Changing your Plex password is an essential step in protecting your personal information. Even if you believe your account was not compromised, it’s good practice to update your password regularly, especially after a security alert.
Steps to Change Your Plex Password
- Log in to your Plex account: Go to the Plex website and sign in with your existing credentials.
- Navigate to Account Settings: Once logged in, locate the account settings page where you can manage your account details.
- Update your Password: Find the password section and enter your current password followed by your new password. Make sure to create a strong password that combines letters, numbers, and symbols.
- Confirm the Change: Save your new password and log out of your account. Then log back in with your new credentials to ensure everything is working correctly.
Best Practices for Creating a Strong Password
When creating a new password for your Plex account, consider the following tips to enhance your security:
- Use at least 12 characters, mixing uppercase letters, lowercase letters, numbers, and special symbols.
- Avoid using easily guessed information such as birthdays or common words.
- Consider using a password manager to help create and store complex passwords securely.
Enable Two-Factor Authentication
In addition to changing your password, we highly recommend enabling two-factor authentication (2FA) on your Plex account. This adds an extra layer of security by requiring you to verify your identity with a second method, typically a mobile device.
Stay Informed About Security Updates
We understand that security incidents can be concerning. Please keep an eye on your email for updates regarding this incident and any additional security measures you may need to take. Your vigilance is key in maintaining the safety of your account.
Need Help?
If you have any questions or need assistance changing your password or enabling two-factor authentication, please contact Plex support for help. We are here to assist you in keeping your account secure.
Conclusion
Thank you for your attention to this important matter. By taking these steps, you help protect not only your account but also the entire Plex community. We appreciate your cooperation and commitment to security.
Sincerely,
Plex Security Team
